Pay account

We accept the following payments types:

  • credit card
  • cheque
  • cash
  • credit and eftpos card online

Payment must be made on the day of your appointment.

If you are unable to keep your appointment with your doctor, please call us to cancel. We reserve the right to charge a non-attendance fee up to the full cost of your appointment.

If you are having difficulty paying an account, please contact us to discuss your options. It is possible to pay of your account in smaller, more management installments by automatic payment.

Monthly statements are sent out via post and a $6 fee is added automatically if the account is outstanding.

We also send out accounts electronically with a link to pay online.

Online payment

Silverstream Health Centre now offer online credit and eftpos card payments. The payments are made through a secure and reliable system called Windcave.

Windcave is a level 1, PCI compliant service provider, so you can be assured that your card information and details are safe and secure.

At the end of each month and following your non face to face appointment and/or when your repeat prescription request has been actioned, you will be sent a link via email and text message to pay your bill online.

All you need to do is click on the link and you will be automatically sent to our online payment portal which looks like this:

Follow the instructions on screen and use your credit or eftpos card to pay.

If you have any questions about this process please contact us.