Repeat prescriptions

Repeat prescriptions can be made by phone, through ManageMyHealth, by fax or at using a form at reception.

Prescriptions are an involved process with a number of steps which must be taken by qualified medical staff prior to issue, so there is a charge for each repeat prescription. We also put checks in place to ensure the safety of our patients, such as allergy screening and cross referencing other medications. As you will appreciate, this is a process which can take a considerable amount of time.

Faxed prescriptions incur an additional charge due to the costs involved in processing them. We use the Ministry of Health NZ e-prescription Service. At this stage, a paper copy of the signed prescription is still a legislative requirement so, for now, we rely on faxing your prescription to your pharmacy. We hope to see this system develop in the future to provide patients with e-prescriptions directly to their pharmacy of choice.

Repeat prescriptions for Silverstream Health Centre patients can be ordered by:

  • Registering with the ManageMyHealth patient portal and ordering your repeat prescriptions via this secure online pathway
  • Phoning 04 527 7376
  • Completing prescription request form at front reception – during normal working hours
  • Faxing a request to 04 528 3278.

Please allow two working days for the prescription to be processed. Payment is due on collection.

Please note a script that is requested urgently for the same day may incur a higher fee. See all fees here.

Why do I have to pay for a repeat prescription?

Your GP needs to make sure that:

  • you have had the relevant check ups needed for your medication (such as blood test monitoring or blood pressure checks)
  • the medicine, the dose and the instructions are still right for you 
  • the medicine will not interact with anything else you are taking or that a specialist may have started
  • they update and maintain your long-term medications record

As medicines experts, your doctor makes sure you get the best results from your medicines, resolve any problems and reduce the chances of developing side effects or harmful adverse effects.