Prescriptions have gone paperless!

August 5th, 2020

NZ e-prescriptions allow GPs to electronically generate and transmit a prescription for medicines to a pharmacy and for the pharmacy to return a dispensed medicines record to the GP. Put simply, this means your doctor sends your prescription directly to your pharmacist by secure message and then receives a message back when the prescription has been filled.

This means no more pieces of paper to collect from your doctor.

When your e-prescription has been generated, you will be sent a text message, similar to the picture below:

The prescription will be sent to a pharmacy of your choosing – this message can take up to 60 minutes to be received so please advise your doctor if you are needing your items before this time. And that’s it, nothing else to do except visit your pharmacy!

If you have not told your doctor which pharmacy you would like your prescription to go to, when you receive your text message, you can select which pharmacy you would like it to be sent to:


  1. If you do not have a smartphone or do not have data to click on the link and select a pharmacy, please ensure you state the pharmacy you would like to send your script to at the time you request it.
  2. If a script is sent electronically during a telephone consult with your GP please allow for some time before visiting your pharmacy, it can take up to an hour for the prescription to be received at their end.

Benefits to patients

  • It’s quicker and no pieces of paper to collect and potentially misplace
  • Reduced risk of transcribing errors during dispensing
  • Better communication between the prescriber and pharmacist, which will help reduce oral miscommunication and decrease the need for phone calls between them
  • Ability to evaluate and address patient medicines adherence issues. With e-prescriptions , the prescriber can choose to be notified when a patient’s medication has not been dispensed, which can help determine whether or not a patient’s treatment plan is working.
  • Improving the quality of patient medication history information, as the patient clinical record can be updated when medicines are dispensed.

If you have any more questions about e-prescriptions, please speak to your doctor.